Soft Open Realities – Setting Expectations

Setting expectations for our soft open

At Crashpad, we have been working super hard to finish the climbing gym by the 22nd of November.

We want to give our community a 5-star level of product and service … we have made it clear from day one!

Having said that, we also want to make sure we set the expectations of people visiting the gym this weekend.

Crashpad is not yet complete. 

There are still a lot of things which are very much work in progress, and we want to make sure you know what to expect to find when you come over this weekend.

This is a soft-opening, things are being tested out. While everything will be safe, there might be hiccups. Please bear with us.

So what can you expect?

  • Access to the climbing gym with the regular day passes or membership options
  • A solid team of people ready to work for you
  • Access to the main bouldering area of the gym
  • Grades from absolute beginner routes (4A / V0) to elite level boulder problems (8A+ / V10)
  • Route tracking on Griptonite. Download the app on the Play Store or App Store
  • Tension Board 2 – Download the app on the Play Store or App Store
  • Limited Mad Rock shoes for rent
  • Limited Mad Rock shoes for sale
  • Crashpad merch for sale
  • Drinks and some snacks for sale
  • Gym equipment in the Strength and Conditioning Area
  • 1 Male / 1 Female Toilet

What Is Currently Not Available

  • MiniPad Kids Area – this is still a works in progress and is completely inaccessible
  • Moonboard – this will be ordered and installed over the next few months
  • Campus boards and complete finger training setup – these will be installed over the next few weeks
  • Sauna / Ice Bath – works in progress and completely inaccessible
  • Showers / Changing Rooms – works in progress and currently not accessible
  • Cafe – works in progress and currently not open to the public
  • Yoga / Pilates / Physiotherapy clinics – still being finished and not open to the public
  • Disabled toilet and general wheelchair accessibility – still works in progress

We know that you are all eager to share this space with us, so we have decided to still open this weekend, but we want you to be aware that this is not our final product.

Once again, finishing work estimates are hard to predict and situations arise which we don’t have control over. We believe that we can have plenty of fun with what we have right now!

What We Suggest

  • Parents with kids younger than 8 years old, please postpone your visit.
  • Parents with kids older than 8 years old are strongly urged to postpone their visit. If you visit, kids CAN NOT climb alone or be left unsupervised. Kids left alone will be rounded up and sold to the highest bidder ; – )
  • If you want to give your beginner friends the complete 5-star climbing experience, ask them to come in a few days’ time to enjoy the gym when it is fully up and running.
  • If you’re coming, register and accept our Assumption of Risk to avoid queuing time. And while you’re at it, grab the 1-year deal before it expires on Sunday!

Register here or follow our socials, to get all the updates in real-time.

We have more than 100 routes set up, so if you don’t mind the above, come find your project : – )

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